(Source: The London Evening Standard)

Image Courtesy:Alex Lentati via The London Evening Standard

These figures from the London Ambulance Service about the special cycle crews, set up to respond to 999 calls in heavy traffic, are quite impressive:

(1) The average response time is now five minutes but can be as short as just 60 seconds

(2) Created savings including £300,000 in fuel – the equivalent of 20,000 ambulance journeys.
(3) Treated 50,000 patients since they were first piloted 10 years ago and freed up an estimated 5,000 ambulance hours a year, the equivalent of having an extra two vehicles staffed with two paramedics.

Click here to read the entire article.

(Source: Autoblog)

In the event of a crash, vehicle sensors gather up information and connects an OnStar adviser to a vehicle. OnStar can then contact emergency services and provide information regarding the severity of the crash, with information about airbags deployed and type of impact. 

In the past, OnStar advisers would have to give emergency services a detailed description of the location of the accident.

Subscribers to the telematics system will benefit from new technology that will enable OnStar to electronically transmit precise longitude and longitude coordinates directly to the 911 center. Where available, the Automatic Location Identification (ALI) data display will show the authorities exactly where you’re located, with almost zero opportunity for error.

The presser had the following info: With this newest OnStar enhancement, 911 centers can automatically receive specific vehicle location information (longitude and latitude) in the 911 Automatic Location Identification (ALI) data display which may interface with a sophisticated mapping system used in many jurisdictions to expedite locating emergency victims. 

“In an emergency, accurate location is the most important piece of information to ensure that help arrives promptly at the scene,” said Cathy McCormick, Emergency and Security Service Line manager, OnStar.

In addition to providing location information, OnStar advisors continue to play an important role in providing critical crash and other emergency-related information directly to dispatchers to help them determine the most appropriate response. 

“The Association of Public Safety Communications Officials has worked with telematics providers since their inception to use the latest technology to assist public safety in saving lives,” said Chris Fischer, president, APCO International. “This technology interfaces with the systems many of our centers have in place already to expedite response.”

With OnStar’s Priority Access program, many PSAPs already receive OnStar emergency calls through an existing 911 trunk line. By routing verified emergency calls to 911 trunk lines, dispatchers will not only receive OnStar calls more quickly, they will also receive important call-related data, including OnStar’s PSAP-only callback number.