Job Alert: Membership Coordinator – Washington Area Bicyclist Association (WABA)

March 18, 2013 at 2:27 pm
WABA Monster Shirts close

WABA Monster Shirts close (Photo credit: Washington Area Bicyclist Association)

via @WABADC

The Washington Area Bicyclist Association seeks an enthusiastic, dynamic membership coordinator to manage WABA’s membership program. We are specifically looking for a go- getter; someone who is enthusiastic about WABA’s mission and comfortable making “the ask,” i.e. selling memberships by engaging existing and potential individual and business members with WABA.

Responsibilities

The membership coordinator will:

  • Manage WABA’s membership program in order to gain, retain, and engage our current membership and to further grow our member base.
  • Improve upon existing membership growth and retention strategies and develop new strategies as needed in order to meet (or exceed) annual membership revenue goals.
  • Process and fulfill membership and renewal contributions and store item purchases through our CRM database.
  • Update and de-duplicate database with member and supporters information.
  • Assist with a variety of tasks related to the administration of the program, including data entry, organization/inventory, clerical work, etc.
  • Regularly represent WABA at our events, other community events, and through pop-up, on-street outreach, engaging area bicyclists about bicycling and WABA and actively selling memberships.
  • Handle all facets of membership-related communications and messaging including email communication, blog posts, web content, social media communication (in collaboration with the Communications Coordinator), direct mail, print materials, and merchandise.
  • Respond to membership concerns via email, phone, or in-person.
  • Manage the Business Membership Program, researching, pursuing, and securing annual business membership targets and revenue goals.
  • Oversee and market member benefits/discount partnership program including securing new member benefit partners and promoting existing partners through blog, social media, and membership materials.
  • Collaborate with WABA staff to effectively grow and promote membership through our outreach, events, education, and communications.

Preferred Qualifications

The ideal candidate will have:

  • A strong commitment to WABA’s mission.
  • Capacity for development and fundraising.
  • A comfort with “making the ask” i.e. actively selling memberships and fundraising. This is not a position for someone who is not willing or comfortable engaging individuals or asking for financial support.
  • Previous CRM database management or maintenance experience.
  • Experience with direct mail and email communication campaigns a plus.
  • Excellent interpersonal skills, with strong written and verbal communication skills. Strong computer literacy skills with specific experience using Microsoft Word and Excel.
  • A high attention to detail, with a focus on accuracy.
  • A self-motivated approach, able to manage programs and campaigns with little
    oversight.
  • Excellent time management skills, able to balance multiple tasks and priorities
    simultaneously.

Benefits include flex time, vacation, sick and personal leave, and WABA’s retirement and health insurance programs. Salary dependent on experience. This position is full-time.

Apply

Send a compelling cover letter and resume describing your interest in the position, related qualifications, and salary expectations to jobs@waba.org. Please include “Membership Coordinator” in the subject line. Applications accepted until March 31.

WABA is committed to providing equal employment opportunity for all persons regardless of race, color, religion, national origin, marital status, political affiliation, sexual orientation or gender identity, disability, sex, or age.

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Sustainable Mobility, Muted/Mutilated? – A Short History of Traffic Engineering

January 31, 2013 at 6:21 pm

An awesome visual, courtesy of Mikael Colville-Andersen of Copenhagenize.com, that tells how our mobility models have changed over the years..  In a way it serves a testament to show how much the highway lobby has influenced our society’s transportation preferences, diminishing walking and bicycling over the generations.

A Short History of Traffic Engineering

A Short History of Traffic Engineering – Image Courtesy: Copenhagenize.com

Job alert: General Manager – @altabikeshare system, San Francisco Bay Area, California

January 31, 2013 at 3:03 pm

Job Title:  General Manager
Job Location: San Francisco, with regular travel to the South Bay

Job Summary
Bicycle sharing is a sustainable, healthy, and community-based transport option that enhances urban livability and mobility. Alta Bicycle Share, contractor to the Bay Area Air Quality Management District (BAAQMD) and operator of the Bay Area bike share program (BABS), is seeking a General Manager to oversee staff of over 50 people and all aspects of launch and ongoing operations. Core program functions include: program marketing; bicycle and station assembly and installation, programming and deployment; bicycle and station maintenance, repair and cleaning; bicycle redistribution; shipping/receiving and inventory control; client and customer service; and budget management.

Reporting to the Operations Director, the General Manager is accImage Courtesy: Portland Mercuryountable for overall success of Alta’s Bay Area bike share program as measured by program P & L, performance in core program functions, and client and customer satisfaction. Primary responsibilities include business strategy development and implementation; staff recruitment, training oversight, leadership and coaching; client and customer service; and contract negotiation and compliance. Ideal candidates will be diplomatic delegators with a track record of safety and success managing multifaceted operations with a diverse and committed workforce.

 

Primary Responsibilities
Manage all aspects of Alta Bicycle Share Bay Area pre-launch activities, including but not limited to:

  • Recruitment and selection of key leadership team.
  • Branding and marketing plan development.
  • Identification of key marketing partners and sub-contractors.
  • Property identification and acquisition.
  • Acquisition of vehicles, equipment and tools.
  • Site selection and planning.
  • Contract and client management. Establish strong vendor and client relationships.
  • Receive, inventory, and oversee assembly of all bike share equipment.
  • Establish or improve policies and policy documents as required.

Manage all aspects of Alta Bicycle Share Bay Area program deployment and launch, marketing, customer service, administration and oversee all aspects of ongoing operations, including but not limited to:

  • Hire, train, schedule, and manage a diverse workforce to necessarily and continually accomplish core program functions. Delegate tasks as needed.
  • Working with the management and street team to develop strategies to accomplish operational functions including bike and station deployment, maintenance, repair, and cleaning, and bicycle redistribution.
  • Working with the local client, management and street team to develop strategies for membership and corporate sales, public relations, and customer service leveraging social media.
  • Manage multiple subcontracts.
  • Lead collaboration with multiple clients and multiple sponsors.
  • Continuous operation with adherence to policies, contracts, and budgets.
  • Implement, improve, and share operational best practices.
  • Ensure strict adherence to safety policies and procedures.
  • Forecast revenues and expenses, and manage a budget.
  • Ensure reports, invoices and purchase orders are complete and timely delivered to project officers and managers.
  • Maintain strong client and vendor relations.
  • Ensure overall success and future growth of Alta Bicycle Share the Bay Area.

Core Competencies

  • Communication Skills: Collaborate and communicate effectively; requires listening, strategic context, win-win negotiating, situational leadership; great written, verbal and presentation skills.
  • Leadership Skills: Inspire and motivate employees to successfully achieve operational goals; provide a stable, positive environment that challenges and develops employee potential; remove obstacles that interfere with team goals; earns respect of team and clients alike.
  • Interpersonal Skills: Maintain confidentiality; remain open to others’ ideas; demonstrate willingness to try new things.
  • Resource Management: Find creative ways to accomplish goals in the face of resource constraints; develop and manage realistic operating budgets that accomplish program objectives.
  • Continuous Improvement: Proficient in company best practices in each function; looks for ways to improve efficiency and performance; analyzes data to make fact based decisions; incorporates feedback from various stakeholders to improve processes.
  • Emotional Intelligence: Self-aware, easily establishes trust and integrity with clients and staff.
  • Adaptability: Enthusiastically adapt to changes in the work environment; manage competing demands; maintain team focus and optimism when dealing with frequent change, delays or unexpected events.
  • Dependability: Follow instructions; respond to management direction and client requests; communicate frequently; solicit feedback to improve performance.

Requirements

  • College degree in business administration, engineering, transportation or related field required. Advanced degree a plus.
  • 7+ years of demonstrated success in the areas of general management, sales/marketing, general operations and finance in a fast growth environment. Experience in logistics or transportation industries a plus.
  • Prior P & L responsibility in a multi-site/multi-unit operation.
  • Ability to identify priorities and focus on critical tasks.
  • Must have demonstrated leaderships experience and history of hiring and developing key employees.
  • Experience working with government, businesses, and non-profits.
  • Strong analytical, organizational, communication and problem solving skills.
  • Valid driver’s license.
  • Passion for bikes, efficiency, or sustainability a plus.
  • Sense of humor required.

Note: The above description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed to accomplish Alta Bicycle Share’s Mission. Alta Bicycle Share is proud to be an equal opportunity/ affirmative action employer.
To Apply:
Please submit a cover letter and resume to: resumes+SFGM@altabicycleshare.com
Please, no phone calls

Click here for the original announcement.

Job Alert: Capital Project Manager – Montgomery County (Maryland) BikeShare Program

December 9, 2012 at 7:51 pm

Closing Date: December 16, 2012

This position will serve as the Capital Project Manager for the Montgomery County Annual Bikeways Program, in the Department of Transportation’s Division of Transportation Engineering Planning & Design Section. This position will oversee the budgeting and directing the construction of bicycle facilities, including bike lanes, multi-use trails, parking/end-of-trip facilities, pavement marking and signage plans for both safety and way finding.

Prepare and submit budget estimates, progress and cost tracking reports, manage, coordinate, and supervise the construction process from the conceptual development stage through final construction on time and within budget. Directs and/or participates in the inspection of bicycle facilities or other road projects to assure that approved design is executed and that construction meets established standards. Develops or directs the development of requests for proposals, scopes of services, bid packages, contracts, amendments and other documents for the selection and contracting of design and construction services. Position requires thorough knowledge of grading, drainage, paving (asphalt and concrete), pavement markings and signage, construction, retaining walls, and other construction scopes related to bicycle facilities. File for necessary permits for project or assists consultant or contractor to prepare documents to file. Compile and analyze bicycle planning, design, and program data with a focus on customer service, innovation, and continuous improvement. Coordinate new project development or major renovation with user agency to ensure that facility meets their requirements.

English: Green cycling lanes for making turns ...

(Photo credit: Wikipedia)

Duties include, but are not limited to serving as the division’s central contact for public inquiries, initiating studies, constructing on-road and off-road bicycle facilities, participating in maintenance and operational matters, providing public information and updates on program events, construction projects/detours, and special projects/services, increasing social media/public outreach. Develop and maintain the bicycle program website and other forms of communications, including print and social media as well as video.

The job will also entail planning innovative bicycle infrastructure and safety improvements, including analyze staffing, implementation capabilities and bicycle facility needs for the County and prepare budget for the associated Capital Improvement Programs Annual Bikeways Program, Stand Alone CIP Bicycle related projects, and federal and state grants.

Position requires extensive engagement with the public, advocacy groups, various organizations consultants, citizen’s organizations, and public officials to resolve matters regarding the planning/design and construction of bicycle facilities. This position will also require attending meetings or performing work at locations outside the office if necessary.

For more information, visit: http://www.montgomerycountymd.gov/ohr/staffing/careers.html(Hat Tip: Young Professionals in Transportation)

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Job Alert: Development Director – Bicycle Coalition of Greater Philadelphia

November 30, 2012 at 12:05 pm

TO APPLY  Send a one- or two-page letter describing why you are the person for the job with a resume to alex@bicyclecoalition.org

Position available February 1. Applications accepted until the position is filled.

Because there are better ways to get around, the Bicycle Coalition’s Development Director will lead three fundraising teams: major gifts, membership and stewardship/database. These organization-wide teams are working to meet our 2014 strategic plan goals of raising $250,000 in major gifts, doubling membership to 3600 households and engaging our donors in our mission.

We have grown from an annual budget of $200,000 to $1,000,000 in just a few years — mainly through grants and contracts. To sustain our growth, we need to grow the individual support that is the core of our past and future as a membership organization.

Financial support from individuals provides a reliable stream of unrestricted money for our work, demonstrates community support, and produces members who are our best advocates, volunteers and education ambassadors.

Please visit www.bicyclecoalition.org/jobs to apply. Position available February 1. Applications accepted until the position is filled.

PURPOSE AND GENERAL DESCRIPTION

Making bicycling better through advocacy and education, the Bicycle Coalition of Greater Philadelphia (BCGP) promotes biking as a healthy, low-cost, and environmentally-friendly form of transportation and recreation in ten counties in Southeast Pennsylvania, South Jersey and Delaware.

We believe in better ways to get around and:

  • excellence in pursuit of our mission,
  • a workplace where every person’s contribution is valued,
  • representing the diversity of the community we serve,
  • the joy of riding a bike, and
  • working hard while still having time for family, friends and bike rides.

The Development Director will lead a team fundraising effort of board members, volunteers, the Executive Director and seven other staff from across the organization. (The Development Director directly supervises two staff.) Our fundraising is composed of three teams (major gifts, membership and stewardship/database) to achieve the goals of significantly increasing major gifts and membership laid out in the 2011-2014 Strategic Plan (you can find the plan at bicyclecoalition.org/about).

REPORTING RELATIONSHIPS AND WORK ENVIRONMENT

The Development Director reports to the Executive Director. The Development Director will:

  • Work primarily out of the Bicycle Coalition office
  • Occasionally work outdoors
  • Travel to suburban evening meetings as well as several national events a year
  • Work some evenings and weekends

DUTIES AND RESPONSIBILITIES

The Development Director will:

  • Manage budgeting, planning and implementation for all fundraising, including major gifts, membership and stewardship
  • In collaboration with the Executive Director and Development Committee of the Board of Directors, implement a major donor campaign raising $250,000 from 400 identified donors
  • Develop and implement a membership campaign to double membership to 3600 households over two years
  • Manage the stewardship of all gifts, including managing donor data in Salesforce, workflows for acknowledgement, new members, recruiting volunteers and member communications
  • Supervise two fundraising staff and lead three staff-wide fundraising teams
  • Manage the Bicycle Coalition’s communications plan in coordination with the Policy Director and the Education & Safety Director
  • Support the Executive Director and Policy Directors’ work on grant applications and stewardship

ESSENTIAL QUALIFICATIONS

  • A strong commitment to the Bicycle Coalition’s mission
  • Three or more years of a demonstrated working knowledge of the principles and practices of philanthropy, especially raising money from individuals through membership/annual giving and major gifts
  • Ability to communicate effectively with people of all ages, abilities, cultural groups, economic status or sexual orientation
  • Ability to lead teams of volunteers and staff not under your direct supervision to achieve well-defined goals
  • Experience in managing donor data in an organization-wide database
  • Ability to complete work in an unstructured and informal environment with limited supervision
  • Problem solving skills, creativity, flexibility and self-motivation
  • A professional appearance and manner
  • Experience with Microsoft Office
  • A personal history of giving

DESIRABLE QUALIFICATIONS

  • Experience in making major gift solicitations and coordinating the efforts of volunteers in making solicitations of up to $50,000
  • Proven success in growing membership/annual fund giving, especially at an organization with a budget under $2 million
  • Supervisory experience, especially leading teams that cross program areas
  • Proven success in creating and managing direct mail campaigns
  • Experience with online giving and an understanding of how online content and communications drive fundraising results
  • Experience with Salesforce

This is an exempt position. Salary commensurate with experience.

The Bicycle Coalition is committed to providing equal employment opportunity for all persons regardless of race, color, religion, national origin, marital status, political affiliation, sexual orientation or gender identity, disability, sex or age.

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A picture worthy of a few thousand words – Comparing Obesity Rates in Car-Crazy America and Bike Crazy Netherlands

November 15, 2012 at 6:46 pm

(via Ryan Van Duzer)

Today’s NY TIMES article reports that Netherland is upping the ante with more investment in upgrading its biking infrastructure  –  €120 million, or about $150 million, in
cycling infrastructure over the next eight years, with almost half of that sum be spent in just the next four years.
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How Vancouver is doing sustainable transportation right by blending transit & bikes

October 24, 2012 at 4:09 pm

Awesome chart breaks down state by state statutes for motorists passing bicyclists

August 7, 2012 at 5:27 pm

(via TRB)

The National Conference of State Legislatures has released a chart that highlights those states that have statutes regarding motorists passing bicyclists and provides a brief summary of each state’s statute on motorists passing bicyclists. Click image below to learn more.

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Report Alert: EMBARQ’s Approach to Health and Road Safety

June 6, 2012 at 3:00 pm
Sustainable urban transport and development saves lives and improves quality of life. Learn how EMBARQ makes this happen

EMBARQ’s Approach to Health and Road Safety

 

Brits promote motorcycle riding with leather and latex

May 31, 2012 at 10:35 pm

Source: RidetoworkdayUK

Apart from the fun element, I learned from this video that bike riders (in UK??) save an average of 306 hours annually off their commutes.. So, what will you do with so much free time? :lol: Oh, and the Ride To Work Day in UK is June 18th.. Are you ready to don the leather & latex?

[yframe url=’http://www.youtube.com/watch?v=S88N8PCqOFM&hd=1′]