Oh man..  Angry customers reacting to terrible service from a transportation provider is nothing new, esp. with airline companies, but what you are  going to see below takes it to a new level.  Interestingly, this customer who lost his cool is reported as a Chinese government official, which only means the airlines staff have no way of handling this as usual.. His poor spouse (lady standing adjacent to him) seems clueless about how to bring this raging bull of a man under control..