Friday, January 29, 2010 – ISSN 1529-1057

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Bernie’s Notes

Since you receive the TCN each day you’re no doubt familiar with some of my newsletter work.  What you might not know is there’s another aspect of transportation communications with which I’m involved.  I also do transportation voice-over work.  For example, if you’ve ridden on the AirTrain at JFK or Newark airports you’ve probably heard me inside the stations and onboard the trains.  Just recently I began providing announcements on the New York City subway system.  In addition I’ve been the radio voice for the New Jersey Turnpike and New York State Thruway, the original voice for the E-ZPass customer information phone line in New York and Virginia DOT’s Smart Tag.  If your organization needs a voice for anything from a Web or PowerPoint narration to a phone greeting, please contact me.  I know transportation and can help make your voice application sound friendly and professional.  You can learn about other projects I’ve done and hear samples of my work by visiting my Web site, www.bwcommunications.net.  For questions, or more information, please contact me atbernie@bwcommunications.net.

AVIATION

1) Judge Allows Flyer Advocate’s Suit to Go Forward

Lawsuit claims Delta Air Lines illegally obtained e-mails.

Link to AP article:

http://finance.yahoo.com/news/Judge-allows-flyer-advocates-apf-1243647106.html?x=0&.v=1

2) Boeing Launches 787 Flight-Test Web Site

Link to article in The Seattle Times:

http://seattletimes.nwsource.com/html/businesstechnology/2010921991_boeingwebsite29.html

PUBLIC INFORMATION / EDUCATION

3) Visualization’s Next Frontier

Link to article in Public Roads:

http://www.tfhrc.gov/pubrds/10janfeb/02.htm

SAFETY / SECURITY

4) Interpol Chief Says Weak Passport Verification World’s Biggest Travel Threat

Link to CP article:

http://www.google.com/hostednews/canadianpress/article/ALeqM5jamPf2nz2ey4fCJYuMaMBHkxtOOg

5) Driver Phone Bans’ Impact Doubted

Link to article in USA Today:

http://www.usatoday.com/tech/wireless/2010-01-29-cell-phone_N.htm

Link to news release from the Highway Loss Data Institute:

http://www.iihs.org/news/rss/pr012910.html

6) Talking Transport Security Trends

An interview with Andy Nicholson of ARINC.

Link to interview on Airport Technology:

http://www.airport-technology.com/features/feature74908/?WT.mc_id=WN_Feat&mxmroi=6268974/2575438/false

7) Vigilante Journalist Taunts TSA Agents

Link to story and video on WDIV-TV:

http://www.clickondetroit.com/news/22368244/detail.html

TELEMATICS

8) UK Fleets Switch on to Benefits of Eye-in-the-Sky Tracking

Link to article in Fleet News:

http://www.fleetnews.co.uk/news/story/Fleets-switch-on-to-benefits-of-eye-in-the-sky-tracking/51991

TRANSIT

9) Toronto Transit Commission to Enhance Customer Service

Numerous communication improvements announced.

Link to article in Metro:

http://www.metro-magazine.com/News/Story/2010/01/TTC-to-enhance-customer-service.aspx

The TTC’s Failure to Communicate

Link to editorial in the Toronto Sun:

http://www.torontosun.com/comment/editorial/2010/01/28/12655531.html

VEHICLES

10) ‘Smart Pedals’ Could Stop Crashes Like Those Behind Recall

Link to article in USA Today:

http://www.usatoday.com/money/autos/2010-01-29-toyotabrakes29_ST_N.htm

11) Safety of Cars’ Keyless Entry and Ignition Systems Questioned

Link to article in the Los Angeles Times:

http://articles.latimes.com/2010/jan/24/business/la-fi-carkeys24-2010jan24

News Releases

1) LogicTree Scheduled Arrival IVR Surpasses 400,000 Calls at RTD Denver – Achieves Automation Rate Approaching 80%

Upcoming Events

Making Connections: New Developments & Emerging Opportunities in Transportation Training Partnerships – March 17 – Silver Spring, Maryland

http://transportcenter.org/images/uploads/mc%20agenda.pdf

Friday Bonus

When they say to keep both hands on the wheel, they mean it.

http://www.dailyrecord.co.uk/news/scottish-news/2010/01/28/motorist-receives-50-on-the-spot-fine-for-blowing-his-nose-in-car-86908-22000682/

Today in Transportation History

1940 **70^th anniversary** – Three gasoline-powered trains crashed and exploded approaching the Ajikawaguchi station in Japan, killing over 180 people.

http://en.wikipedia.org/wiki/File:Ajikawaguchi_derail_1940.jpg

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Questions, comments about the TCN?  Please write the editor, Bernie Wagenblast at i95berniew@aol.com.

© 2010 Bernie Wagenblast  www.bwcommunications.net